Terms of Service

Last updated: 15 November 2026

These terms are an agreement between you and Ferdox ("we") for the use of the Ferdox trading journal (the "service"). By using the service you accept them.

The service

Ferdox is an online journal to record and review your trading: accounts, trades, notes, pictures and statistics. Access is by invitation: Ferdox creates your account and gives you your login.

Not financial advice

Your account

• Keep your password private. You are responsible for what happens in your account.
• Tell us quickly at support@ferdox.store if you think someone else used it.
• One account is for one person. Do not share it or resell access.

Your content

What you put in your journal stays yours. You give us only the permission needed to store it, show it to you and back it up. You must have the right to upload what you add, and must not upload anything illegal or harmful.

Fair use

Do not try to access other people's data, break or overload the service, get around its security, or copy the service. We may suspend accounts that do.

Plans and payment

• Prices and what each plan includes are shown before you pay.
• Payments are processed by Paddle, our reseller and merchant of record, which also handles invoices and taxes. Paddle's own terms apply to the payment.
• Subscriptions renew automatically until cancelled. You can cancel at any time; access continues until the end of the period already paid.
• Refunds follow our Refund policy.

Availability and changes

We work to keep the service online and your data safe, with daily safety copies, but we cannot promise it will never be interrupted. We may improve or change features; if a change removes something important you paid for, we will tell you in advance.

Ending your account

You can stop using the service and ask us to delete your account at any time. We may suspend or close an account that breaks these terms or is unpaid. Before closing an account for non-payment, we give you a chance to download your journal.

Liability

The service is provided "as is". To the extent the law allows, Ferdox is not responsible for trading losses or for indirect losses, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights you have by law that cannot be limited.

Law

These terms are governed by the laws of the United States. If you are a consumer, you keep the protections of the law of the country where you live.

Changes to these terms

We may update these terms. If a change is important we will tell you before it applies. Continuing to use the service after that means you accept the new terms.

Contact

Ferdox · support@ferdox.store