Privacy Policy
Last updated: 15 November 2026
Ferdox ("we") is an online trading journal. This page explains what information we keep, why, and the choices you have. We keep it short and plain.
In one sentence: we keep only what is needed to run your journal, your journal is visible only to you, and we never sell your data.
What we collect
- Waitlist: if you join the waitlist on our website, your email address, so we can contact you about access.
- Account: your name and email address, and your password stored in a scrambled form (a one-way hash) that nobody can read, including us.
- Your journal: the trades, accounts, notes, journal entries and chart pictures you add.
- Security and technical data: your IP address, browser type and login times, kept by our providers to protect accounts (for example to block repeated wrong passwords) and to keep the service running.
- Payments (when available): handled by our payment provider. We never see or store your full card number.
Why we use it
- To give you your journal and keep it saved online.
- To protect your account and stop abuse (bot checks, login limits).
- To contact you about your account, access, or important changes.
- To meet legal duties such as tax records for payments.
We do not sell your data, we do not show ads inside the journal, and the journal has no advertising trackers.
Who can see your journal
Only you. Each account can read only its own journal and pictures. Ferdox staff do not look at your journal unless you ask us to help with a problem, or the law requires it.
Services we use
- Supabase: database, login and picture storage, hosted in the European Union (Paris, France).
- Google (Google Sheets): stores the email addresses of people who join the waitlist.
- Cloudflare: visit statistics on our public website (Cloudflare Web Analytics, which uses no cookies and does not track you across sites).
- Cloudflare: website hosting and the "are you a robot" check on the login page (Cloudflare Turnstile).
- Paddle: payments and invoices, acting as the seller of record, when paid plans are available.
- Our website may use advertising tools (such as Meta or Google) to measure our ads. These are only on the public website, never inside your journal.
How long we keep it
- Your journal is kept while your account is active.
- Daily safety copies of journals are kept for 14 days, then deleted.
- If you ask us to delete your account, we delete your journal and pictures within 30 days (safety copies expire on their own within 14 days).
- Payment records are kept as long as tax law requires.
Your choices and rights
- Download a full copy of your journal at any time (Settings → Download a copy).
- Correct your name in Settings, and anything in your journal yourself.
- Delete your account and data, or ask what we hold about you, by writing to support@ferdox.store.
- If you live in the EU or UK you can also complain to your local data protection authority.
Security
All traffic is encrypted (HTTPS). Passwords are stored only as one-way hashes. Pictures are kept in private storage. Logins are protected by a bot check and limits on wrong passwords. No system is perfect, but we work to keep your data safe.
Cookies and local storage
The journal uses your browser's storage to keep you logged in and to open pictures faster on your device. It is cleared when you log out. It is not used for advertising.
Age
Ferdox is for people aged 18 or over.
Changes
If we change this policy in an important way, we will tell you by email or in the app before the change applies.
Contact
Ferdox · support@ferdox.store